Shipping Costs & Delivery Information

Delivery Area

  • Orders placed on our website can be shipped AUSTRALIA WIDE.

Fee Details

  • Orders $150 or more: Enjoy free shipping.
  • Orders below $150: A shipping fee of $15 applies.
  • Northern Territory: Additional charges may apply. Please contact us for a detailed quote.

Timelines & Important Notes

  • Shipping Method: We primarily use Australia Post, but may also employ other courier services or ship directly from our warehouse.
  • Dispatch Time: Orders are typically dispatched within 2 business days.
  • Estimated Delivery: Expect your delivery within 3 to 7 business days, depending on your location.
  • Delivery Restrictions: We do not deliver to PO Boxes and cannot leave packages at your doorstep.
  • Signed Delivery: If you require a signed delivery, please inform us. Should the designated recipient be unavailable, the courier will arrange for pickup at a specified location.
  • Holiday Delays: Delivery times may be extended during public holidays.
  • Special Orders: For items that require special ordering from the manufacturer or are low in stock, please allow 2 to 4 weeks for delivery.
  • Tracking numbe: Following a successful transaction, you will be notified when your order has been dispatched and provided with a tracking number, if you do not receive a tracking number within 48 hours of completing your purchase, we ask that you first check your email “Junk/Spam” folder and then contact us.