TP-Link VIGI
Cable
Hikvision CCTV Brackets
Cabinet
UPS-48%
Dahua ARA14-W2 Wireless Intercom Siren – Two-Way Talk/High-Decibel/Multiple Alarms/Panic Button
Original price was: $311.00.$156.00Current price is: $156.00.
Dahua ARD2251E-W2 Wireless External Triple-Tech Detector – Anti-Masking/Pet Immunity/PIR-Cam/Cloud Update
Original price was: $512.00.$209.00Current price is: $209.00.
Dahua ARC3800H-FW2 Wireless Alarm Hub 2 – Video Verification/Voice Alarm/Multi-Network/Cloud Update
Original price was: $737.00.$386.00Current price is: $386.00.
> Supports alarm video verification through integration of the IPC with the hub.
> Images can be remotely and quickly transferred from the PIR-Cam to the device.
> Features voice call alarm.
> Supports wired and AP network configuration methods, which makes it easier to add the hub to apps and to switch to the hub’s network.
> Supports multi-network redundancy for Ethernet, Wi-Fi and 4G networks to ensure the network remains stable and reliable.
> Supports two-way communication and frequency hopping to make communication with wireless peripherals stable and reliable.
> Features cloud update. You can also remotely update the device and wireless peripherals on the mobile app.
> Offers a dual backup system, and uses auto recovery when an update fails.
Description
| ort | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Wireless Zone | 150 wireless peripherals (64 keyfobs, 6 sirens (including 4 intercom sirens), 8 keypads, 4 repeaters, 64 PIR-Cam (including Indoor PIR Cameras, External PIR Cameras, and Triple-tech Detectors), 16 Multi I/O Transmitters), 64 wired alarm inputs expanded by Transmitters, and 8 IPCs | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Area | 32 areas (rooms) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Network Mode | Ethernet, Wi-Fi and Cellular network(Supports installation of dual SIM cards. Only one card can be enabled at a time) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Network Port | 1 RJ-45, 10 Mbps/100 Mbps Ethernet port. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Storage Battery | One built-in 4,750 mah rechargeable lithium battery. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Video & Audio | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Video Input | 8-ch IPC, which only supports the upload of alarm videos. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Audio Output | 1 channel | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Volume Control | Yes | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Voice Broadcast | Telephone and local speaker | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Function | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Indicator Light | The indicator indicates the status of alarms, arming and disarming, the network connection and device failure. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Button | Includes a reset button, voltage button and AP switch button. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| SMS | Yes (up to 5 phone numbers) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Phone Call | Yes (up to 5 phone numbers) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Video Linkage | Yes | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Offline Cache | Stores up to 50 alarm messages. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Arm and Disarm | App, keyboard, remote control, card, scheduled arming and disarming. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Remote Update | Cloud update | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Low Battery Detection | Yes | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tamper | Yes | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| User Management | 33 app users (31 general users, 1 admin user and 1 installer) and 32 keypad users | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Logs | Up to 5, 000 entries | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Transmission Protocol | SIA, SoftGuard | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Wireless | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Carrier Frequency | 433.1–434.6 MHz | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Transmitter Power (EIRP) | Limit 10 mW | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Communication Mechanism | Two-way | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Communication Distance | Up to 1,400 m (4593.18 ft) in an open space. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Encryption Mode | AES128 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Frequency Hopping | Yes | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| General | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Language | Support 14 languages: Arabic, Czech, Danish, Dutch, English, French, German, Italian, Portuguese (Europe), Russian, Spanish (Latin America), Spanish (Europe), Turkish, Slovak.It is set as English by default. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Power Supply | 100–240 VAC, 50/60 Hz | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Standby Time | The battery lasts up to 12 hours when it is fully charged and is within the following conditions: It is connected to the Wi-Fi, its ID is connected to the alarm receiving center, the heartbeat interval is 1,800 seconds, and it is connected to 8 peripherals and the cloud. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Power Consumption | 220 VAC 80 mA(Max) 220 VAC 40 mA(Standby) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Operating Temperature | When battery is not charging: –10 °C to +55 °C (+14 °F to +131 °F) When battery is charging : 0 °C to +45 °C (+32°F to +113 °F) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Operating Humidity | 10%–90% (RH) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Product Dimensions | 174.8 mm × 174.8 mm × 38.3 mm (6.88″ × 6.88″ × 1.51″) (L × W × H) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Net Weight | 510 g (1.12 lb) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Gross Weight | 860 g (1.90 lb) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Installation | Supports wall mount and desktop mount installation. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Casing Material | PC + ABS | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Certifications | CE | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Anti-corrosion Level | Basic Protection | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Storage Temperature | –10 °C to +55 °C (+14 °F to +131 °F) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Storage Humidity | 10%–90% (RH) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Packaging Dimensions | 254 mm × 211 mm × 61 mm (10.00″ × 8.31″ × 2.40″) (L× W × H), standalone in the inner box 524 mm × 508 mm × 442 mm (20.63″ × 20.00″ × 17.40″) (L × W × H), protective case | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Wi-Fi | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Wi-Fi Standard | IEEE 802.11b/g/n | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Wi-Fi Frequency Range | 2400-2483.5 MHz | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Wi-Fi Power Transmission | ≤20 dBm@2400-2483.5 MHz | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cellular Network | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Transmitter Power (EIRP) | EU: 4G: Power class3: 23 dBm±2dB 3G: Power class3: 24 dBm+1/-3dB 2G: Power class0: 30 dBm±3dB（GSM900） Power class5: 33 dBm±3dB（GSM1800） LM： 4G: Power class3: 23 dBm±2dB 3G: Power class3: 24 dBm+1/-3dB 2G: Power class0: 30 dBm±3dB（GSM850/900） Power class5: 33 dBm±3dB（GSM1800/1900） | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cellular Network Standard | GSM/WCDMA/LTE | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Frequency Range | EU: 4G： FDD-LTE: B1/B3/B7/B8/B20/B28A; TDD-LTE: B38/B40/B41; 3G： WCDMA: B1/B8; 2G： GSM: 1,800/900MHz; LM: 4G： FDD-LTE: B1/B2/B3/B4/B5/B7/B8/B28; TDD-LTE: B40; 3G： WCDMA: B1/B2/B4/B5/B8; 2G： GSM: 850/900/1800/1900 MHz; | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Shipping & Delivery
Delivery Area
- Orders placed on our website can be shipped AUSTRALIA WIDE.
Fee Details
- Orders $150 or more: Enjoy free shipping.
- Orders below $150: A shipping fee of $15 applies.
- Northern Territory: Additional charges may apply. Please contact us for a detailed quote.
Timelines & Important Notes
- Shipping Method: We primarily use Australia Post, but may also employ other courier services or ship directly from our warehouse.
- Dispatch Time: Orders are typically dispatched within 2 business days.
- Estimated Delivery: Expect your delivery within 3 to 7 business days, depending on your location.
- Delivery Restrictions: We do not deliver to PO Boxes and cannot leave packages at your doorstep.
- Signed Delivery: If you require a signed delivery, please inform us. Should the designated recipient be unavailable, the courier will arrange for pickup at a specified location.
- Holiday Delays: Delivery times may be extended during public holidays.
- Special Orders: For items that require special ordering from the manufacturer or are low in stock, please allow 2 to 4 weeks for delivery.
- Tracking numbe: Following a successful transaction, you will be notified when your order has been dispatched and provided with a tracking number, if you do not receive a tracking number within 48 hours of completing your purchase, we ask that you first check your email “Junk/Spam” folder and then contact us.
FAQs
Product Information
Do your surveillance products comply with Australian safety and legal standards?
Yes, all our products meet Australian safety and legal requirements and are sourced through authorised distribution channels to ensure quality and compliance.
Are your cameras suitable for both indoor and outdoor use?
Most of our product range includes dustproof and waterproof models (e.g., IP66 and above), making them suitable for outdoor as well as indoor use. We also offer indoor-only models, which should not be used outdoors. Please check the specifications for each product to ensure it meets your installation requirements.
Do your products support remote monitoring?
Yes, all our CCTV products support remote monitoring via an official app. Users can view live video feeds and control their devices remotely, making it easy to monitor your property from anywhere.
Do I need professional installation, or can I install the system myself?
We provide comprehensive technical guides to assist customers with DIY installation. However, if you prefer professional assistance, we can arrange for an expert to install the system for you. Before opting for DIY installation, please ensure you understand and comply with local regulations.
How long can recorded footage be stored? Does it automatically overwrite old recordings?
The storage duration depends on the hard drive capacity, recording mode, and settings. Most DVRs and NVRs support loop recording, meaning the oldest footage will be overwritten when storage is full. Depending on your setup and recording mode (e.g., continuous or event-triggered), footage retention can range from several days to weeks. We recommend choosing storage options that suit your needs. For more details, refer to our Buying Guide.
Ordering & Payment
How do I place an order on your website?
Simply browse our website, select the products you need, and add them to your cart. Proceed to checkout, enter your shipping and payment details, and complete your purchase. The entire process is online, quick, and easy.
Do I need to register an account to make a purchase?
No, you can check out as a guest. However, creating an account allows you to track your orders and download invoices easily.
What payment methods do you accept?
We accept a variety of payment options, including credit cards, PayPal, Apple Pay, Google Pay, Link, WeChat Pay, Alipay, and EFT. Choose the payment method that suits you best at checkout.
Can I receive an invoice for my purchase?
Yes, an electronic invoice will be emailed to you upon order completion. Registered users can also download invoices from the "My Account → Order" section.
Are your prices inclusive of GST?
Yes, all prices include GST.
Can I modify or cancel my order after purchase?
If your order has not yet been processed for shipping, you can request modifications or cancellations by contacting our support team. Please reach out as soon as possible so we can assist you before dispatch.
Shipping & Delivery
What shipping methods do you offer?
We primarily use Australia Post for deliveries. Some orders may be shipped directly from our warehouse for faster processing and delivery.
How long does it take for orders to be dispatched?
Orders are typically processed and dispatched within 1–2 business days.
When can I expect to receive my order?
After dispatch, most orders arrive within 2–5 business days, depending on the delivery location.
Do you ship Australia-wide, including remote areas?
Yes, we deliver to all locations across Australia, including remote areas.
Do you offer free shipping? What is the minimum order for free delivery?
We offer free shipping for orders over $150.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this to track your order via our website or the Australia Post website.
Pre-Sales Enquiries
I’m not sure which product to choose. Can you help?
Of course! We recommend reviewing our Buying Guide for an overview of product features and applications. If you need further assistance, feel free to contact our support team for expert advice.
Do you offer bulk purchase discounts?
Yes, we provide special pricing for bulk orders. Please contact our sales team via email or phone for a custom quote.
How can I contact your customer support?
You can reach us via the online contact form, email, or phone. Visit our Contact Us page for more details.
Our support team is available from 9:00 AM to 5:00 PM AEST (Melbourne time).
After-Sales Support
How long is the warranty on your products?
Hikvision / Hilook / Dahua products come with a 3-year official brand warranty, supported by authorized brand service channels..
For other brands, please refer to their respective warranty policies. More details can be found on our Warranty Policy page.
How do I request after-sales service if I encounter product issues?
If you experience a product issue, you can contact us via our website form, email, or phone. We will assist you in initiating the warranty or return process. For details, please refer to our Warranty & Returns Policy.
Do you accept returns within 7 days for change of mind?
Yes, we offer a 7-day change-of-mind return policy. Please refer to our Warranty & Returns Policy for details.
How do I return or exchange a product? Do I have to pay for return shipping?
To return or exchange a product, please contact us to obtain a return form. Once completed, you’ll need to send the product back to us. In some cases, return shipping costs may be the customer’s responsibility. Please check our policy for details.
How long does it take to process refunds after a return?
Once we receive and inspect the returned item, refunds are typically processed within 10 business days.
Do you provide technical support after purchase? (e.g., installation guidance, remote setup assistance)
Yes, we offer post-purchase technical support. Whether you need installation guidance or remote setup assistance, our technical team is available via email or phone to help.
Do you offer repairs for faulty cameras or recorders?
We provide repairs or replacements for products within the warranty period. For out-of-warranty products, we recommend contacting a professional repair service.
