1. Introduction

Welcome to CCTVDIY (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website https://cctvdiy.com.au (the “Site”) and the purchase of products through our online store.

By accessing our Site and/or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or purchase our products.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

2. Site Access and Use

2.1 Eligibility and Service Area

You must be at least 18 years of age to use this Site and to purchase products. By using this Site, you represent and warrant that you are at least 18 years of age and possess the legal authority to enter into agreements.

CCTVDIY exclusively sells and ships products within Australia only. We do not offer international shipping or sales. By placing an order, you confirm that your delivery address is within Australia.

2.2 Account Registration

You may be required to create an account to access certain features of our Site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update your information to keep it accurate and current.

2.3 Prohibited Activities

You agree not to:

  • Use the Site for any illegal purpose or in violation of any local, state, national, or international law
  • Violate or encourage others to violate the rights of third parties
  • Interfere with or disrupt the operation of the Site
  • Attempt to gain unauthorized access to the Site or user accounts
  • Use any robot, spider, scraper, or other automated means to access the Site
  • Harvest or collect information about other users without their consent
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site

3. Products and Orders

3.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free. In the event of a pricing error, we reserve the right to cancel any orders placed for products listed at the incorrect price.

All products sold on CCTVDIY comply with Australian regulatory standards and are sourced through official brand-authorized channels.

3.2 Order Acceptance

Your order is an offer to buy our products. We reserve the right to accept or decline your order for any reason, including but not limited to product unavailability, errors in product pricing or description, concerns about fraudulent activity, or delivery address outside of Australia.

3.3 Payment

We accept payment through the methods listed on our Site. All prices are in Australian Dollars (AUD) and include GST where applicable. You represent and warrant that you have the legal right to use any payment method you provide. We reserve the right to verify the validity of your payment method before processing your order.

3.4 Shipping and Delivery

Shipping and delivery terms are provided during the checkout process. We only ship to addresses within Australia. While we aim to meet all delivery timeframes, we do not guarantee delivery dates. Risk of loss and title for items purchased from our Site pass to you upon delivery of the items to the carrier.

4. Intellectual Property

4.1 Site Content

All content on the Site, including but not limited to text, graphics, logos, images, software, and product designs, is the property of CCTVDIY or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes. This license does not include the right to:

  • Modify, reproduce, distribute, or create derivative works based on the Site or its content
  • Use the Site for any commercial purpose
  • Remove any proprietary notices or labels on the Site or its content
  • Use the Site in any manner that could damage, disable, overburden, or impair the Site

5. User Content

5.1 Submission of Content

By submitting reviews, comments, or other content to the Site, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

5.2 User Content Representations

You represent and warrant that:

  • You own or control all rights to the content you post
  • The content is accurate and not misleading
  • The use of the content you supply does not violate these Terms and will not cause injury to any person or entity
  • Your content does not contain any harmful code, viruses, or other malicious components

6. Disclaimers and Limitations of Liability

6.1 Disclaimers

THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

6.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CCTVDIY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE OR ANY PRODUCTS.

6.3 Consumer Guarantees

Nothing in these Terms limits or excludes any consumer guarantees, warranties, or rights that apply under the Australian Consumer Law. Under the Australian Consumer Law, consumers have certain rights which cannot be excluded, including guarantees as to the acceptable quality and fitness for purpose of goods. These Terms shall be read subject to those statutory provisions.

If you are acquiring goods from us as a consumer within the meaning of the Australian Consumer Law, then our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

7. Indemnification

You agree to indemnify, defend, and hold harmless CCTVDIY, its affiliates, officers, directors, employees, agents, suppliers, and licensors from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your use or misuse of the Site, any violation of these Terms, or any violation of a third party’s rights.

8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia and the state or territory in which CCTVDIY’s principal place of business is located, without giving effect to any principles of conflicts of law.

8.2 Dispute Resolution

Any dispute arising from or related to these Terms or the Site shall be first subject to good faith negotiation. If such negotiations fail, the dispute shall be submitted to binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration.

8.3 Class Action Waiver

Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor we will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity.

9. General Provisions

9.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and CCTVDIY concerning your use of the Site.

9.2 Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

9.3 Waiver

The failure of CCTVDIY to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

9.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Last Updated: March 23, 2025